Privacy Policy

Legal disclaimer

At West Wales CBT, I am committed to protecting your privacy and handling your personal information with care, confidentiality and in accordance with UK data protection legislation.

This Privacy Policy explains what information I collect, how I use it, and your rights.

Who I Am

West Wales CBT is an independent Cognitive Behavioural Therapy practice providing face-to-face and online therapy.

Data Controller

Katrina Williams
West Wales CBT

Email: westwalescbt@gmail.com

Telephone: 07779080880

What information I collect

Depending on your contact with West Wales CBT, I may collect:

Name
Date of birth
Address
Telephone number
Email address
GP details (where relevant)
Emergency contact details
Medical and mental health information relevant to therapy
Session notes
Risk assessments
Appointment history
Payment information (excluding full bank card details)

If you contact me through my website, I will also collect the information you provide in the contact form.

Confidentiality

Everything discussed during therapy is confidential.

However, confidentiality may need to be broken where:

There is a serious risk of harm to yourself or someone else.
There are safeguarding concerns involving a child or vulnerable adult.
I am legally required to disclose information.
A court orders disclosure.

Where possible, I will discuss this with you beforehand.